Contact Us

Wyckoff Heights Medical Center 
374 Stockholm Street 
Brooklyn, NY 11237 
(Between: Wyckoff & St. Nicholas Avenues) 

Tel: (718) 963-7272

PLEASE NOTE: If you require immediate medical attention, please dial "911" or go to your nearest Emergency Room. All other questions related to your medical needs should be directed to your personal physician. Medical advice and patient information are not provided through the website.

To contact Patient Advocate, please call (718) 963-7189

To use this form, complete the appropriate fields and click on the "Submit" button. Please note that in order for us to respond to your question, you must include an E-Mail address.


We Are Listening

Wyckoff Heights Medical Center strives to create a culture of service excellence in every aspect of patient care. By consistently providing outstanding service, we seek to establish lifelong relationships with patients, emphasizing that patient care always come first.

We have developed and implemented programs to reinforce the highest level of service excellence. Our staff receives continuous mentoring through focus groups, training initiatives, and recognition programs. Customer service satisfaction surveys are conducted to evaluate our performance. Results are used to identify areas requiring improvement. We stand behind our mission, to provide excellence in care through prevention, education and treatment in a safe environment.

Our goal is to help our staff noticeably improve customer skills, become employer of choice, and the premier healthcare provider for our community. If you have any comments, we encourage you to let us know.

Ruth D. Krauthamer, R.N.
Vice President, Patient Safety and Satisfaction
718-963-7177 (voice)
718-907-4949 (fax)
E-mail: RKrauthamer@wyckoffhospital.org
fom 9:00 a.m. till 5:00 p.m., 
Monday through Friday


For Patient / Family complaints
Patient Advocate
Tel: (718) 963-7189
Z from 8:00 a.m. till 4:00 p.m.,
Monday through Friday
Messages left will be responded to as promptly as possible

Patient Accounting/Business Office
Patient billing inquires
(718) 963-7317
(718) 240-1859/1871
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